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If you have any Questions Regarding:

How to Register, Online Shopping, Technical Issues 

Contact State|RDA at 618-931-2122 

 Visit facebook.com/rdaplano for exclusive content & deals!

Customer Service  

 

Shipping & Delivery
RDA Promart Plano provides (3)three types of "shipping & delivery" options only. They are: Local Order DeliveryUPS Shipment*, and In Store Pickup
RDA Promart Plano Local Order Delivery option offers Local Delivery up to 20 miles from the store Wednesday-Friday on a weekly basis. This delivery charge is a flat rate of $4.95 and it is applied to the orders final total. Questions about this delivery method may be directed at (972) 867-8848.
RDA Promart Plano UPS Shipment* option offers UPS Shippments to customers within our sales territory. This delivery charge is a flat rate of $4.95 and it is applied to the orders final total. *Rates may apply & Shipments can only be sent to our clientele territory. Questions about this delivery method may be directed at (972) 867-8848. 
RDA Promart Plano In Store Pickup option offers free In Store Pickups for called in Orders. In Store Pickup orders will be stored up front for One Week Only & returned on shelf after. Questions about this delivery method may be directed at (972) 867-8848. 
Privacy & Security

RDA Promart Plano complies with State|RDA e-commerce provided material and legal represtation. The infomation below can also be found in the privacy policy section on our home page. 

Privacy & Security

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted here and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. This policy can always be accessed from the “Privacy Policy” link at the bottom of most pages on the site.
When you visit the State|RDA website, like when you visit most other websites, certain anonymous information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the internet (such as “aol.com” or “earthlink.net”), the date and time you access the site, the pages you access while at the State|RDA website, and the internet address of the website, if any, from which you linked directly to the State|RDA site. This information is not personally identifiable.


Personally Identifiable Information

Personally identifiable information is any information that concerns you individually and would permit someone to contact you, for example, your name, address, telephone / fax number, social security number, email address or any information you submitted to State-RDA.com that identifies you individually. State-RDA.com will not collect any personally identifiable information about you unless you provide it. Therefore, if you do not want State-RDA.com to obtain any personally identifiable information about you, do not submit it. You can visit and browse the State|RDA website without revealing personally identifiable information about yourself. You may also choose to disclose personally identifiable information about yourself, which may be maintained as described below. State-RDA.com may collect personally identifiable information about you from its website by methods such as the following:

Registration Forms – If you are offered the opportunity to enter a promotion, to become a registered user of the State-RDA website, or to opt-in to receive State|RDA information through another site, you must apply by filling out the registration form on the site. This form requires certain personally identifiable information that may include, without limitation, your name, email address, postal address, telephone number, areas of interest, product usage, and / or a unique individual password.

Transactions and Activity – If you become a registered user or if you conduct transactions through the State|RDA website, State-RDA.com collects information about the transactions you engage in while on the website and your other activity on the site. This information may include, without limitation, areas of the website that you visit, transaction type, content that you view, download or submit, transaction amount, payment, shipping and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.

Email and other voluntary communications – You may also choose to communicate with State|RDA through email, via our website, by telephone, in writing, or through other means. We collect the information in these communications, and such information may be personally identifiable.


Information Use

State|RDA may use the personally identifiable information collected through its website primarily for such purposes as:
Helping to establish and verify the identity of users; opening, maintaining, administering and servicing users’ accounts or memberships; processing, servicing or enforcing transactions and sending related communications; providing services and support to users; improving the website, including tailoring it to users’ preferences; providing users with product or service updates, promotional notices and offers, and other information about State|RDA and its affiliates; responding to your questions, inquiries, comments and instructions;


Maintaining the security and integrity of its systems

State|RDA uses the anonymous browsing information collected automatically by its servers primarily to help it administer and improve its website. State|RDA may also use aggregated anonymous information to provide information about its website to advertisers, potential business partners and other unaffiliated entities. Again, this information is not personally identifiable.
Disclosure of Information

State|RDA does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. State|RDA may use unaffiliated companies to help it maintain and operate its website or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. State|RDA may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law. Finally, as State|RDA’s business develops, it may sell or buy corporate assets, and in such transactions customer information may be one of the transferred business assets. If State|RDA, its internet businesses, or substantially all of its assets, is acquired, customer information may be one of the assets transferred.


Children’s Privacy

This website is directed toward and designed for use by persons aged 13 or older. State|RDA will not approve applications of, or establish or maintain accounts or memberships for, any child whom State-RDA.com knows to be under the age of 13. State-RDA.com does not solicit or knowingly collect personally identifiable information from children under the age of 13. If State-RDA.com nevertheless discovers that it has received personally identifiable information from an individual who indicates that he or she is, or whom State|RDA otherwise has reason to believe is, under the age of 13, State-RDA.com will delete such information from its systems. Additionally, a child’s parent or legal guardian may request that the child’s information be deleted from State-RDA.com’s files. To do so, contact us and let us know you’d like us to delete this information from our files.


Cookies and Advertisers

The State-RDA.com website’s server, or the servers of companies that are used to operate this site, may place a “cookie” on your computer in order to allow you to use the website and to personalize your experience. A “cookie” is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer’s hard drive. Cookies allow State-RDA.com to recognize your computer while you are on its website and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the website. Other content providers that may appear on this website may also use cookies that are not sent by the State|RDA website. Such content may contain cookies that help track and target the interests of users of this website in order to present “personalized” content or other messages that the user might find interesting.

Most web browser applications (such as Microsoft Internet Explorer and Firefox) have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies, however, you may not be able to use certain personalized functions of this website.


External Links

The State|RDA website may contain links to other websites, including those of advertisers or third party content providers who offer downloads on State-RDA.com. Please be aware that State|RDA is not responsible for the privacy practices or the content of other websites. Websites that are accessible by hyperlinks from the State|RDA website may use cookies. State|RDA encourages you to read the privacy statements provided by other websites before you provide personally identifiable information to them.


Security

State-RDA.com maintains physical, electronic, and procedural safeguards to help guard personally identifiable information. State-RDA.com restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected against unauthorized interception.


Choice / Opt-Out

In order to provide service to you, State-RDA.com will send you communications related to your transactions, security or the administration of its website. From time to time, State-RDA.com and its affiliates may also wish to send you other messages or updates about State-RDA.com, its affiliates, or their promotions and other activities. If you do not wish to receive non-transaction / security related communications from State-RDA.com and its affiliates, please unsubscribe from the appropriate mailing list.


Data Quality / Access

State-RDA.com allows you to change or update the information you may provide in your optional registration form. If you would like to change or update your personal information, go to the appropriate page to edit that information.


Changes to this Privacy Policy

State-RDA.com reserves the right to modify or supplement this policy at any time. Any changes will be posted here and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. This policy can always be accessed from the “Privacy Policy” link at the bottom of most pages on State-RDA.com


IT Support

If you have questions about this privacy statement, the information practices of State-RDA.com or your dealings with State-RDA.com, please contact State|RDA at 618-931-2122 

Returns & Replacements
RDA Promart Plano accepts Returns upon presentation of valid receipt within 30 days of purchase and inspection by the store mananger. Questions  (972) 867-8848 
RDA Promart Plano provides Replacements to any damaged product purchased from our store upon presentation of valid receipt within 30 days of purchase and inspection by the store mananger. Questions ✆ (972) 867-8848
Ordering
RDA Promart Plano can take orders in-person, over the phone, by email, & now online! Contact our store today at ✆ (972) 867-8848 & ✉ rdapromartplano@gmail.com
If you are trying to order online via our website and are experiencing techincal issues - please contact State|RDA at 618-931-2122 
Payment, Pricing & Promotions
RDA Promart Plano accepts all major credit cards, checks, cash, & coins as payment options. RDA Promart Plano also provides the option of retaining credit card infomation to be saved on file & used or future orders.
RDA Promart Plano complies with State|RDA issued pricing & promotions. For exclusive RDA Promart Plano deals and content check out facebook.com/rdaplano
Viewing Orders
To view online orders please refer to the "My Account" section and select orders. RDA Promart Plano can be contacted at  ✆ (972) 867-8848 & ✉ rdapromartplano@gmail.com
If you are trying to order online via our website and are experiencing techincal issues - please contact State|RDA at 618-931-2122 
Updating Account Information
Begin by creating an account for the RDA Promart Plano location. After completing please refer to "My Accounts" to update account information. 

If you are experiencing techincal issues - please contact State|RDA at 618-931-2122 
Visit facebook.com/rdaplano